QA

Beyond Human Error | A Framework for Error Prevention and Mitigation
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Beyond Human Error | A Framework for Error Prevention and Mitigation

Errors are not a reflection of individual incompetence but a result of complex interactions between human factors, system design, & environmental influences. We must abandon the naïve belief that BETTER TRAINING will MAGICALLY ERASE ERRORS and instead embrace a holistic approach. The CAPA framework focuses on both PREVENTION and REACTION to errors: PREVENTION: BUILDING A…