CAPA Effectiveness Metrics
To most organizations, CAPA metrics are about compliance i.e., meeting timelines, closing investigations, passing audits. To regulators, they are a window into your quality culture i.e., how we think, learn & respond to risk. ILLUSION OF 100% ON-TIME SUCCESS Many companies proudly report: 1) 98% CAPAs closed on time2) 100% effectiveness checks completed3) Zero overdue…
